: Ensure the Windows Biometric Service is set to "Automatic" in your system services to allow the driver to communicate with Windows Hello. Common Troubleshooting Steps
In Device Manager, right-click your fingerprint reader, choose Properties , and go to the Power Management tab. Uncheck the box that reads "Allow the computer to turn off this device to save power." This prevents the scanner from becoming unresponsive when waking from sleep mode.
Check the box "Delete the driver software for this device." Restart your computer. Step 2: Install the Verified 2335 Driver Locate the downloaded spXXXXX.exe file (HP driver). Right-click the file and select Run as administrator . Follow the on-screen prompts (Install/Extract). fingerprint reader driver 2335 download verified
Instead of a universal driver, the number "2335" here refers to the specific Lenovo laptop model . This model often includes a built-in fingerprint reader that requires its own driver to function. One of the key drivers for this device is the EgisTec Fingerprint Driver , which is typically included as part of Lenovo's official software package for this laptop.
Always download from the manufacturer's official support website (HP, Dell, Synaptics, Lenovo). : Ensure the Windows Biometric Service is set
If you previously encountered an installation error, you must cleanly remove the old driver stack before applying the verified download. In , right-click your fingerprint device. Select Uninstall device .
To find the "verified" driver, you must first know the manufacturer and the specific Hardware ID. Right-click the and select Device Manager . Expand Biometric devices . Check the box "Delete the driver software for this device
. Search for that specific string to find the exact manufacturer (e.g., Synaptics, Goodix, or Elan). HP Support Community 2. Download from Official Sources
Press Windows Key + R again, type msiexec /regserver , and press Enter. (This resets the Windows Installer service engine). Step 2: Uninstall the Broken Driver Open . Expand Biometric devices .
Windows Hello Biometric Framework (WBF) compliant Encryption Support: AES-256 hardware-level encryption Step-by-Step Installation Guide